Shipping Policy

Last updated: July 2026

Thank you for shopping with Aquanido. We are committed to delivering your aquarium décor and accessories safely and efficiently to customers around the world.

1. Shipping Coverage

We proudly offer FREE Worldwide Shipping.

No minimum purchase is required to qualify for free shipping.

2. Processing Time

Orders are typically processed within 1–3 business days.

During holidays, promotional events, or periods of exceptionally high demand, processing may require additional time.

Orders are processed Monday through Friday, excluding weekends and public holidays.

3. Estimated Delivery Time

Estimated delivery time:

7–10 Business Days

Delivery estimates begin after your order has been processed.

Please note that customs clearance, weather conditions, local courier delays, or other unforeseen circumstances may occasionally affect delivery times.

4. Order Tracking

Once your order has been shipped, you'll receive a shipping confirmation email containing your tracking information.

Tracking updates may require 24–72 hours before appearing on the carrier's website.

5. Customs & Import Duties

Most international orders arrive without additional charges.

However, depending on your country's regulations, customs duties, taxes, or import fees may apply and remain the responsibility of the customer.

6. Incorrect Shipping Information

Please ensure that your shipping address is complete and accurate before placing your order.

Aquanido cannot be held responsible for delays or delivery failures caused by incorrect or incomplete address information provided by customers.

7. Lost or Delayed Packages

If your shipment appears delayed beyond the estimated delivery period, please contact us.

We will work directly with our shipping partners to investigate and help resolve the issue as quickly as possible.

Customer Support:

Email: support@aquanido.shop

Phone: +1 (604) 655-5450

We appreciate your patience and will do everything possible to ensure your order reaches you successfully.